Case Study - Startups, SMEs & Non-profits

A US$ 20M Medical Equipment distributor – Growth Advisory

The Client is a leading provider of medical equipment and pharmacy services. It started business operations in 1993 and is head quartered at Bangalore, India. The Client planned to double its turnover in the next three years (by 2020) and aimed to transform itself into a become a complete healthcare supply chain solutions provider with a global footprint.

PROMAG assisted the Client by performing a business review with recommendations for meeting future growth expectations.

Key Deliverables

Current state assessment of the business & sharing of key findings

Detailed Business Unit and Function specific recommendations.

A proposed operating model for the Client aligned to business priorities

A best practice template defining major functional process and KPIs, with a focus on enabling governance and risk management

A organization/reporting structure aligned to the proposed operating model

Value delivered to the Client

Better preparedness for scaling up the business

Improvement in process maturity

Better risk management and positive impact on overall business performance

Clarity of roles, responsibilities and performance assessment criteria

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